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Time: 120 minutes
On May 28th, social media was abuzz with news that Cocoon Vietnam's makeup remover product was found to contain an unidentified organism, suspected to be a worm. Shortly thereafter, on May 29th, the vegan cosmetics brand promptly responded. Cocoon provided an explanation regarding their production process and the ingredients used in the product. According to their statement, the roses used in the product are cultivated using organic methods, without the use of pesticides or chemical fertilizers, to ensure that the flowers meet the criteria for tea-making,distillation, and cosmetic purposes. After more than a week of receiving consumer feedback, it issued an apology to its customers. It was confirmed that the makeup remover product, specifically the rose petal wing makeup remover, indeed contained "unknown organisms.". Cocoon then offered its customers with free products but many still doubted the quality of the products advertised/ committed by the brand. (Retrieved from
https://cafef.vn/bi-to-co-sau-trong-nuoc-tay-trang- hoa-hong-huu-co-thuong-hieu-my-pham-viet-cocoon-noi-gi-188230531170543071.chn)
1. How many stakeholders are involved in this situation of Cocoon. What are they?
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