Reading Fill Blank
Fill Blank question 1/1:
Listen and complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Hermelinda Ray works as a/an [1]to help e-tailers increase their sales.
Advertising on the Internet increases [2]but not necessarily sales.
According to Hermelinda, it is [3]for small e-businesses to have real people to chat with
customers online.
A [4]host or an avatar is another name for a conversational agent.
A conversational agent is a software that uses [5]to communicate with customers.
Conversational agents can boost sales by up to [6]whodepending on what they are selling and
they are selling to.
A conversational agent helps customers build their [7]in the product.
The more time customers spend on the site, hearing and asking questions about a product, the more [8]they'll purchase it.
Customers believe more in what they [9]on a website.from a conversational agent than what they just read
Laurie, a conversational agent, invites the audience to click on the referral [10]want to tell a friend about the site.if they
