Questions
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Reading 1/1:
A. found management too difficult.
B. missed the contact with customers.
C. wanted to spend less time at work.
3) What reaction from other people to his change of job does he mention?
A. Some people assume that he wants to change the job again
B. His present colleagues are suspicious of his motives.
C. Some employees from his previous company moved with him.
4) According to Dan, one of his strengths is his
A. computer skills.
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B. knowledge of insurance.C. ability to memorise details.
5) According to Dan, a disadvantage of working with customers is having to A. stay patient with people who are slow to make decisions.
B. make complex policies easy to understand.
C. seem friendly towards people that he doesn't like.
6) Dan's line manager has agreed to change Dan's
A. work base.
B. working hours.
C. basic salary.
7) Dan's idea for developing sales is to
A. increase the amount of advertising.
B. allow sales reps to visit any part of the country.
C. reward customers for giving leads to new business.
8) In Dan's opinion, his line manager is good at
A. motivating her staff.B. listening to her staff.
C. managing her time.
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