Questions
23456
Reading 1/1:
2) According to the writer, many staff opposed Baker's plans because
A. they felt they were not consulted enough about the changes.
B. they were unwilling to change their way of working.C. they disagreed with her goals for the store.
D. they were unhappy with her style of management.
3) According to the writer, Smithson's profits started rising three years ago because of
A. a change in the products on sale.
B. the previous work done on the store.C. an improvement in the retailing sector.
D. Rowena Baker's choice of designer.
Next Question
Next Reading
4) What problem does John Matthews think Smithson's is facing?
A. The refurbishment of the store is proving unpopular with customers.
B. More money needs to be invested in the present store.
C. Smithson's shareholders expect a quick return on their investments.
D. The company's profits will only continue to rise if it expands.
5) Baker has changed staff policies because she believes that A. employees should share in company profits.
B. customers should be able to identify with the staff serving them.
C. the corporate image can be improved through staff uniforms.
D. the previous rules were not fair to customers.
6) According to the writer, in the mid-1990s Smithson's department store
A. mostly sold goods under the Smithson's name.
B. had a problem keeping staff.
C. was unhappy with its advertising agency.
D. was making a loss.
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