ENM401_-_SP_2024_-_B3W_-_FE_-_LIS_1934.webp

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Fill Blank question 2/2:
LISTENING 2
Questions 11-20:
Complete the note below by filling in each blank with NO MORE THAN ONE WORD.
CONFLICTS IN WORKPLACE
- Behaviors that a victim finds 11.: vary from minor, harmless arguments to extreme physical
violence
- Can be considered as 12.: one or several people having abusive or aggressive behaviors
against another who is in a weaker position
REASONS FOR CONFLICTS
- Some people use it to establish 13.over others.
- People's personalities are 14.
with others.
- People consider their benefits and their teams' more than their company's, which leads to 15.
conflicts.
THE NEGATIVE EFFECTS OF CONFLICT