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B. There was a surplus of goods on the domestic market.
C. Customers' preferences were the top priority.
D. The demand for people to work the land increased.
10. Why does the writer mention Henry Ford in paragraph 3?
A. To prove that customers' demand is important in the automobile industry
B. To explain why demand outstripped supply
C. To clarify the impact of the shortage of supply in the automobile industry
D. To convince that organizations should be task-oriented
11. According to the passage, what is NOT a reason for the shift from the industrial to the neo-industrial age?
A. The development of technology
B. The competitors from outside the country
C. The supply exceeding the demand
D. The customers' unchanged preferences
12. What is the main organizational structure of the passage?
A.solutions
