Question:
Drag the red vertical line to resize the question/typing area.
Real size
Zoom out
Press Delete/Backspace key to delete a leter, "Tab" key to insert TAB character.
ENM401- WRITING TEST
You are the Customer Service manager of E-Fast, an E-commerce business. You received the following email from a customer.
Write a response email (about 200 words) to the customer
From: Huyen Thanh <
[email protected]>
To: Daniel Smith <danielsmith>
Subject
Thankyou for your email. 1/
Dear Sir/Madam,
The objective of this email is to complain about the online package that your company delivered on August 10.
Upon opening the package, I found all the items faulty. The bottles were broken and leaking as well.Due to the leakage, all other items were also damaged. This was not the quality that I was expecting.I have been following your social media and reading all the review. But the service that I received has been extremely poor.
Can you please solve this problem as soon as possible?
Yours faithfully,
Daniel Smith
FUO
Typing here
Automatically save every 2 minutes.
Word count
Undo
Redo
Save
2: 1
