ENM401_-_SU_2024_-_Block_5_-_FE_-_L_2651.webp
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ENM401_-_SU_2024_-_Block_5_-_FE_-_L_2651.webp

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Questions
Reading 1/1:
You will hear a part of a radio programme where a manager is talking about dealing with staff.Listen carefully and choose the correct answer.
OD

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A. Retail products
1) What is the primary topic of the conversation?
B. The challenges of retailing
C. Managing people D. Jenny's career path
2) How long has Jenny been responsible for a staff of 15?
A. A year
B. Several years C. Not mentioned
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D. A few months
3) What did Jenny do after her university applications?
A. Started her own business
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B. Worked in retailing C. Traveled extensively
D. Joined her current company
4) What does Jenny pride herself on?
A. Being an extrovert
B. Avoiding challenges C. Her management skills
D. Having a reserved personality
5) What does Jenny mention about being in a position of responsibility?
A. The importance of being liked
B. The challenge of delivering news
D. The lack of decision-making
C. The need for a cup of tea
6) What does Jenny learn about being a manager so far?
A. People will always like your decisions.B. People will respect you despite unpopular decisions.
C. You'll be unpopular despite making good decisions.
D. You can avoid delivering bad news.
7) What does Jenny find one of the most difficult aspects of line managing?
A Recruiting staff

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