OD
(Choose 1 answer)
Which of the following statement that is NOT maintaining and enhancing customer relations?
A. Managers and supervisors able to identify the symptoms of customer relations problems
B. All staff trained in the requirements of the job and their ability is regularly monitored
C. Making arrangement in advance to minimized potential problems
D. Conduct several set procedures for a wide range of customer incidents
E. None of the above
Exit 14
