(Choose 1 answer)
What is NOT true about the process of hand-overing and receiving the shift? (1 correct answer)
A. Before handover, the post-shift receptionist double-checks the shift in charge's pre-circulation.
B. The current shift will update the takeover shift with information about the room that will come.
C. The shift in charge will hand over all items outside the front desk such as lockers for mail and at the same time hand over stationery.
D. The shift in charge should keep guest complaints that are still unresolved until the next working day and resolve it by themselves.
Exit 30
