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sh the
exam.
Which of the following statement is incorrect?
A. Coworkers who are knowledgeable about the information system is very helpful in influencing an employee
to use the system
B. If an employee's coworkers use the system, then the employee is more likely to use the system because it
is easier for an employee to learn from a coworker than to learn from training
C. Peer support can include lead users, resident experts and formal consultants, any coworker from which an
employee can learn about the system
D. Peers can be little helpful than helpdesk, as helpdesk may be understaffed and helpdesk may lack the
domain knowledge to resolve user problems.
