Kizspy Question: 2
(Choose 1 answer)
A catalog company that receives the majority of its orders by telephone conducted a study to determine how
long customers were willing to wait on hold before ordering a product. The length of time was found to be a
random variable best approximated by an exponential distribution with a mean equal to 3 minutes. What
proportion of customers having to hold more than 4.5 minutes will hang up before placing an order?
A. 0.51342
B. 0.77687
C. 0.22313
D. 0.48658
E. None of the other choices is correct
