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(Choose 1 answer)
There are several methods, both formal and less formal, that can be used in order to understand an audience better
Many of the current formal techniques we use are inherited from fields such as marketing,human-centered design and psychology.
A couple of the formal examples that we'll look at include ethnography and participatory design.Another way to gain some insight into a potential audience is through engagement with them using social media tools. This includes Twitter, Reddit, and others. With these tools you may gain soft insights in a potential audience, but less hard data.
A. True
B. False
