Kizspy | Question: 42 (Choose 1 answer)
One of tips for creating user journeys is "Make sure a good mix of people are involved in the journey map
creation." Who are in the mix of people?
A. The main characters that illustrate the needs, goals, thoughts, feelings, opinions, expectations, and pain points of the user.
B. Customer actions and interactions with the organization.
C. Peripheral individuals such as caregivers, friends, colleagues
D. Stakeholder participants from many areas of the organization, as well as people of varying levels of seniority
