Kizspy | Question: 50
(Choose 1 answer)
What is a customer journey map?
A. A tool we can use to evaluate our transmedia stories
B. A process in which customer or audience can be appear as main characters.
C. A widely used UX (user experience) tool and process for placing the customer or audience experience at the centre of our service design process.
D. A place where author could image how audience react toward the story.
