Kizspy | Question: 23 (Choose 1 answer)
Which of the following is true of business process changes?
A. Business process change should not be carried out during a phase of entropy.
B. Business process change requires a careful blend of top-down and bottom-up involvement.
C. Centralization must be adopted by the top management for the business process change to be successful.
D. Employee participation should be minimal during a business process change.
