Kizspy | Question: 11 (Choose 1 answer)
Stephanie and Jamal attended a sales seminar. Both left the seminar with differing opinions about what was important to implement in their jobs. Both used the information in different ways, according to what each already believed was important. They have engaged in
A. selective distortion
B. selective attitude
C. selective retention
D. selective attention
E. perceptual defense
