MKT202_-_SP_2023_-_FE_249.webp
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MKT202_-_SP_2023_-_FE_249.webp

47
(Choose 1 answer)
A. Procedural justice
the customer.involves the employees of the firm who provide the service recovery and their behavior toward
B. Legal justice
C. Interactional justice
D. Relational justice
E. Outcome justice
Exll
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