MKT309m_-_SP_2023_-_FE_187.webp
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MKT309m_-_SP_2023_-_FE_187.webp

Multiple Choices
Answer (Choose 1 answer)
A. Brainstorming
Which one of these is NOT one of Halvosrud et al's five phases for developing customer journey maps?
B. Journey analysis
C. Reporting and handover
D. Customer recruitment and data collection

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