21. Easy - BTL 1&2)
1 point
What strategy involves analyzing audience data to tailor social media content to specific demographics and interests?
Content curation
Social listening
Data mining
Audience segmentation
22. How does social media help in connecting businesses with customers?
1 point
By bombarding customers with sales pitches
By providing an authentic platform for interaction
By investing heavily in paid advertising
FUOP
By constantly promoting products
