20
Answer (Choose 1 answer)
By the start of the 20th century,
A. The primary way to deal with a crisis is to keep the damage secret from the public.
B. All businesses are private and hard to reach.
C. It was realized that the policy of operating in secret and refusing to talk with the press was a poor strategy for fostering goodwill and public understanding.
D. Public opinion is not valued for organizational decisions.
