Kizspy | Question: 18
(Choose 1 answer)
FJOVERFLOW.COM
Which is NOT a goal when delivering negative news, in person or in written form?
A. Maintain the relationship, even if a formal association is being terminated.
B. Reduce the anxiety associated with the negative news to increase comprehension.
C. Achieve the designated business outcome.
D. Do not spend much time on it because we cannot do much about it.
