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The manager of the customer service division of a major consumer electronics company is interested in
determining whether the customers who have purchased a Blu-ray player made by the company over the past
12 months are satisfied with their products.
The manager decides to ask a sample of customers, who have bought a Blu-ray player made by the company
and filed a complaint over the past year, to fill in a survey about whether they are satisfied with the product.
This method will most likely suffer from_
A. nonresponse error
B. measurement error
C. coverage error
D. non-probability sampling
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