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L Đánh dấu
You are mentoring a new employee who struggles with interview rituals and conversation norms in the workplace. Based on concepts from the chapter, how would
you design an intervention that best improves their interpersonal communication effectiveness?
CÂU HỎI 9 (SINGLECHOICE)
Encourage them to observe and practice common conversational rituals and provide feedback using role-play scenarios
Advise them to memorize all company policies verbatim and make friends with colleagues.
Instruct them to keep communication minimal to avoid mistakes
Require them to avoid small talk and focus solely on delivering technical input
O O O O
