Answer (Choose 1 answer)
When you create a message, it is often helpful to think of it as having five parts:
A. Attention statement: Introduction; Body: Conclusion; Residual message
B. Attention statement; Analyzing situation; Body: Conclusion: Residual message
C. Introduction, Body; Conclusion; Bonus; Residual message
D. Attention statement; Introduction: Body: Analyzing situation; Residual message
Exit (41