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Đ Lưu bài làm
CÂU HỎI 26 (SINGLECHOICE)
What is the purpose of a 'buffer' in a negative news message?
00
A sentimental approach to evoke sympathy.
A neutral or positive statement that completely hides the negative news.
A neutral or positive introduction that helps reduce the shock of the news.
An unrelated message to distract from the bad news
A firm statement that highlights the negative news.
Là Đánh dấu
