Thời gian còn lại.
58m: 25s
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19
6
3
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1
41
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25
CÂU HỎI 20 (SINGLECHOICE)
In which situation is it more appropriate to deliver negative news in person rather than in writing?
When informing customers about product discontinuation.
When processing a refund request from a customer.
When communicating general changes in company policies.
When discussing an employee's termination or demotion.
O O
00
Ly Đánh dấu.
