Answer (Choose 1 answer)
Which of the following best expresses the reason for using the indirect plan for a negative message?
A. It hides the negative information and takes the receiver's mind off the problem.
B. It enables your receiver to accept the negative information you must give them.
C. It clearly presents the negative information in the opening paragraph.
D. It is a friendlier way of communicating than the direct plan.
E15
