Answer (Choose 1 answer)
George Karim's current department store credit card statement includes a charge for merchandise he returned, so he is writing to ask that the charge be removed. To give his claim credibility, George should
A. enclose a copy of the receipt he was given when he returned the merchandise.
B. explain that he is disappointed in the company
C. ask for $25 for pain and suffering.
D. say he will quit shopping at the store unless his account is corrected within two weeks.
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E 47
