SSL101c_-_FA_2023_-_late_-_1_1353.webp
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SSL101c_-_FA_2023_-_late_-_1_1353.webp

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Imagine that you are working with a group of 4 people and have just been given the following problem to solve:"You are part of a consultation team that has just been hired by the new CEO of a major multi-national company. A company-wide survey has revealed that there is high absenteeism, low productivity and that 31%of employees are bored or otherwise unsatisfied with their work. Additionally, 13% are seriously considering offers from rival companies. The company is losing money, and work that should take a few days is taking weeks to complete.
In the attached documents, you will find the results of two surveys and four focus groups with employees, as well as a breakdown of which departments are experiencing the lowest work satisfaction. Your group should provide a report detailing 3 measures that you would recommend to the CEO to improve workplace
productivity and morale."In your group, what is the first thing you would do?
A. Create a brainstorm. Ensure everyone in the groups contributes their ideas and write them all down.
B. Introduce yourself
C. Assign different roles to different people: one person to summarize the surveys, two people to summarize the focus groups and the last person to summarize the breakdown of the departments
D. Create an agenda for this meeting, make sure everyone has everyone else's contact details and organize a schedule for meetings.

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SSL101c
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