Purpose: This use case will help the user create a query, which is responsible for filtering out incident tickets that satisfy a set of given conditions.
Business rules:
o "Request Title" is a required string with a length ranging from 50 to 255 characters.The first character must not be a number. No special characters or blanks are
allowed.o "Description" is a required string and not exceeding 1000 characters."File Attachment" is optional, but it only accepts one of the file types including:
images (jpg, png), videos (avi, mp4) and pdf. File size must not exceed 10MB.
Function Details:
Normal case:
• User enters information into the fields of Report's form and clicks "Create"
button.
• The system will validate the information entered by the user.
o Incident Ticket message created successfully.
Abnormal case:
o Data input is invalid, the system reports an error asking the user to re-enter the
information
1. Analyze test conditions using the Equivalence Partitioning and Boundary Value Analysis test design techniques and fill in the table 3.1 (Question 3.1 & 3.2 template).
2. Design 10 integration test cases with the test data to cover as many TAGs as possible and fill in the table 3.2 (Question 3.1 & 3.2 template).
3. Complete the 10 test cases that you have designed in (2) with detailed Pre-condition and Test Case Procedure using table 3.3 (question 3.3 template).
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