(Choose 1 answer)
Measurement dysfunction is a problem because:
A. Even though the numbers you look at appear better, to achieve these numbers, people are doing other
aspects of their work much less well.
B. We don't know how to measure a variable (our measurement is dysfunctional) and so we don't know how to interpret the result.
C. You are measuring the wrong thing and thus reaching the wrong conclusions.
D. All of the others
Exit 23
