PT2-READING - H1FA23 - SLOT 3&4 - MONDAY (16/10/2023) - Google Chrome
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Question 1
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Shopping Methods: Effects on Consumer Satisfaction (Base: 500 Consumers)
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Local shop
Internet
Supermarket
Bought privately (friend/family)
0 10 20 30 40 50 60 70 80 90
1. According to the chart, what given information is true?
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■Positive
■Neutral
■Negative
Capturing...
A. Majority of customers have a tendency to shop online rather than at their local places with the highest percentage of neutral satisfaction.
B. The highest percentage of consumers who are negatively affected is in the private shopping method.
C. The most positive customer group who agrees with shopping in private is also the least neutral group of all.
D. The percentage gap of the customer group who is likely to favour shopping privately versus the online shopping group is doubled.
2. What can we infer from the bar chart?
A . More and more customers will switch between shopping online and shopping at the supermarket.
B. Both shopping privately and shopping at local places can create more neutral customer satisfaction.
C. Even though most customers have a positive experience shopping at nearby shops, they still are entertained by buying things privately.
D. All of the above.
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TDS601 DROGRESS TEST 1
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INTL
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10:45 AM
10/16/2023
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