(Choose 1 answer)
In UX, the critical-incident technique is
A. A research method in which users are asked to recall an event with significant outcomes
B. A type of expert review in which a usability expert focuses on the top task in a UI
C. An analytics method that tracks the number of fatal failures that took place on a site
D. A type of analysis which focuses on those user errors where users did not realize they go
Exit 6
