2
What makes these good research questions for a needs-finding study?
A. They seek to learn about what problems there are with existing solutions
B. They will help the researcher learn how users currently complete the activity that their design will try to improve
C. They're open ended, not leading
D. They are questions that can be answered by interviewing the target user population
NEEDS FINDING PLAN
The purpose of this study is to research how people currently do their laundry and if the proposed sensor would enhance productivity.
What are the habits of people who do laundry?
What problems do people, who do laundry, currently face
when attempting to complete their task?What practices inform how and why people, who wash
their clothes, do laundry the way they do?
What are the constraints of current Smart Laundry Appliances technologies?
What Smart Technology features would users find most useful for doing laundry?
USER CRITERIA AND RECRUITING STRATEGY
User Characteristics:
Operates laundry appliances
regularly
Owns laundry appliances
Access to laundry appliances off site
Smart Home Technology
