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(Choose 1 answer)
☐ A
At what point in a product or service's life-cycle should one conduct a user needs assessment?
I. Before designing a new product or service.
II. Before considering a re-design of an existing product or service.
III. Just before releasing a new product or service that has already been designed.
A. I only
B. II only
C. I and II
D. II and III
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