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(Choose 1 answer)
When you create a message, it is often helpful to think of it as having five parts:
A. Attention statement; Introduction; Body; Conclusion; Residual message
B. Introduction; Body; Conclusion; Bonus; Residual message
C. Attention statement; Analyzing situation; Body; Conclusion; Residual message
D. Attention statement, Introduction; Body; Analyzing situation; Residual message
