(Choose 1 answer)
The disadvantage of written messages is that they
A. Can have legal value.
B. Can be revised and edited to ensure they adhere to the principles of business communication.
C. Can be reread and studied, which is important if a message is long, is complex, or has been written in anger.
D. Can be viewed as being more formal, in part because they are permanent.
Eatt 4
